The Department of Telecommunication in India has proposed the Draft Telecommunications (Adjudication and Appeal) Rules, 2024 (“Draft Rules”), which aims to streamline the handling of complaints and non-compliance under the Telecommunication Act, 2023 (“Act”).
Key highlights:
– Clear Procedures: The Draft Rules establish a structured framework for investigating complaints and taking suo-moto actions against violations of the Act.
– Empowering Adjudicating Officers: Adjudicating Officers are granted powers to conduct inquiries and impose penalties, on the violators.
– Two-Tier Appeal Mechanism: An aggrieved party can appeal the Adjudicating Officer’s decision to the Designated Appeals Committee, and further appeals can be made to the Telecom Disputes Settlement and Appellate Tribunal or a civil court.
These Draft Rules, currently under public consultation, represent a significant step towards ensuring greater transparency and accountability in India’s telecommunications sector.
Read this article by Abhisshek Singlla and Prajjwal Sharma: https://lnkd.in/gry6ggwM
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