Central Consumer Protection Authority Issues Draft Guidelines on ‘Prevention and Regulation Of Unsolicited and Unwarranted Business Communication, 2024’
Background With the aim to shield consumers from unfair trade practices and violations of their rights by preventing unsolicited and unwarranted business communications, in the form of voice calls, SMS, and instant messaging applications including through social media platforms, the Central Consumer Protection Authority (CCPA), in exercise of its powers conferred under section 18(2)(l) of …